At AGAM Diagnostics, we are committed to protecting your privacy and ensuring the confidentiality of your personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our diagnostic services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, phone number, email address
• Date of birth, gender
• Address and identification details

Medical Information

• Test results and diagnostic reports
• Medical history (if provided)
• Doctor prescriptions and referrals

Technical Information

• IP address, browser type, device information
• Website usage data and cookies

2. How We Use Your Information

Your information is used to:

• Provide accurate diagnostic services and reports
• Process test bookings and appointments
• Communicate results and important updates
• Improve our services and user experience
• Comply with legal and regulatory requirements

3. Data Sharing & Disclosure

We respect your confidentiality and do not sell your data. We may share your information only in the following cases:

• With authorized medical professionals and laboratories
• With service providers assisting in operations (IT, logistics, etc.)
• When required by law or regulatory authorities
• With your consent

4. Data Security

We implement strict security measures to protect your information, including:

• Secure servers and encrypted data storage
• Restricted access to authorized personnel only
• Regular system monitoring and updates

5. Cookies & Website Tracking

Our website may use cookies to:

• Enhance user experience
• Analyze website traffic
• Improve functionality

You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access your personal and medical data
• Request corrections or updates
• Request deletion of your data (subject to legal requirements)
• Withdraw consent where applicable

7. Data Retention

We retain your data only as long as necessary for medical, legal, and operational purposes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

AGAM Diagnostics reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

AGAM Diagnostics
📧 Email: support@agamdiagnostics.com
📞 Phone:+91 89408 94079
📍 Address: Agam Diagnostics Ground Floor, Plot No.17-R-1, 120 Feet Road, Vivekananda Nagar, Sambakulam, Madurai – 625 007, Tamil Nadu.